Monthly Archives: March 2014

  • 0

Corporate report: DVLA business plan 2014 to 2015

This site offers advice and call forwarding options, and we are in no way affiliated with any organisation mentioned on this website, including DVLA and DVSA. Calls to 084 numbers cost up to 7p per minute plus your network access charge.

The business plan details our 15 key performance measures covering:

  • reform
  • customer service
  • corporate responsibility
  • finance and efficiency

During 2014 to 2015 we will:

  • remove barriers for customers to encourage growth and reduce administrative burden contributing to the Government’s Red Tape Challenge
  • further digitise services we offer and drive user take-up
  • introduce new and accelerated ways of delivering excellent digital services
  • seek and act on customer insight and feedback
  • manage our finances efficiently and give back to customers any savings we make by reducing fees
  • reduce impact on the environment

Our business plan provides quarterly updates on performance against business objectives. It gives our customers a more transparent picture of where the agency is heading and how we perform during the year.

Source: DVLA Related News

Dvla Contact Number Call (Calls cost 7ppm + network charges) 0843 515 8104

Need More Help? Get in touch with the DVLA through our call connection number for more help and advice