Monthly Archives: November 2014

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News story: DVLA reminds customers of new refund rules

DVLA no longer accepts applications for a vehicle tax refund from customers using a V14 form. They will be rejected and returned to the customer.

Since 1 October 2014, you no longer need to make a separate application on a V14 for a refund of vehicle tax. DVLA automatically issues a vehicle tax refund when a notification is received from the registered keeper that the:

  • vehicle has been sold or transferred
  • vehicle has been scrapped at an Authorised Treatment Facility
  • vehicle has been exported
  • vehicle has been removed from the road and the person on the vehicle register has made a Statutory Off Road Notification (SORN)
  • registered keeper has changed the tax class on the vehicle to an exempt duty tax class

Customers should ensure that the dates of acquisition and/or disposal provided on the notification via the vehicle registration certificate (V5C or logbook), V5C/2 and V5C/3 are current and accurate. Incorrect information will affect the amount of refund calculated.

Taxing on behalf of a new keeper

Motor traders are asked to ensure that if they tax a vehicle on behalf of a new keeper, the V5C/2 should be used at the point when sale is agreed. Details of the new keeper should be completed on the V5C and sent to DVLA. The V5C/2 should be passed to the new keeper.

DVLA also suggest that motor traders may want to remove existing tax discs from vehicle windscreens to help new keepers understand that vehicle tax is no longer transferrable and must be taxed before being used on the road.


Source: DVLA Related News

Dvla Contact Number Call 0843 515 8104


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News story: Motorists warned about scam emails

DVLA warns the public of an email scam that asks drivers to verify their driving licence and vehicle tax details via an online link.

The email, which wrongly claims to have been sent from DVLA, appears to be an attempt to trick drivers into providing personal details. DVLA have not sent out an email asking customers to update or verify their details.

We’re aware that some members of the public have received these emails and we strongly advise anyone who receives one of these or any similar email, to ignore it and not to follow the instructions given.

The government, led by Cabinet Office’s Government Digital Service (GDS), will continue to investigate reports of organisations which may be actively misleading users about their services or acting illegally, taking swift action when necessary. By using the online driving licence or vehicle tax transactions on GOV.UK you can be sure that you are dealing directly with DVLA.

You can find the online driving licence and vehicle tax services in the driving licence and vehicle tax sections of GOV.UK.


Source: DVLA Related News

Dvla Contact Number Call 0843 515 8104


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