Monthly Archives: May 2015

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DVLA Driver Enquiry Services overview

We recognise and understand that our commercial customers and stakeholders need access to driving licence information in different formats, to enable them to meet their own personal or business needs.

Our new Share Driving Licence service puts the driving licence holder firmly in control of their own driving record and who they share their driving licence information with.

Many of our commercial customers and stakeholders are required to carry out appropriate checks in accordance with their own corporate policies, so require instant access to driving licence information in order to meet their statutory obligations.

Whether stakeholders are provided with a check code to redeem from the driver or require access via an alternative service, we have a number of different channels available.

In response to stakeholder feedback, we’ve created a DVLA Driver Enquiry Services overview which sets out the range of services that we provide directly to customers and the information available within each of those services.  There are also a number of intermediary companies that are able to provide driving licence information. If you need any additional information on the services listed within the overview please email us at AbolitionofCounterpart@dvla.gsi.gov.uk

DVLA Driver Enquiry Services overview

DVLA Driver Enquiry Services

For more information on driving licence changes please visit our campaign page.


Source: DVLA Blog News

Dvla Contact Number Call 0843 515 8104


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News story: Abolition of the counterpart driving licence webchat

DVLA will be hosting a webchat on Thursday 4 June 2015 starting at 10.30am on abolition of the counterpart to the photocard licence.

The webchat will give you the opportunity to ask DVLA questions on how abolishing the paper counterpart to the photocard driving licence will affect you from 8 June 2015.

Panel members

Panel members answering your questions will be:

Carole EvansDVLA Customer Enquiries Manager
Ryan DaviesDVLA Service Design Lead, Abolition of the Counterpart
Lynette RoseDVLA Head of Policy

Webchat date and time

DateThursday 4 June 2015
Start time10:30am
End time12:00pm

Take part in the webchat and set an email reminder.


Source: DVLA Related News

Dvla Contact Number Call 0843 515 8104


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New services see excellent take up!

Before the end of March I told you that the new PR service to Take a Registration Number off a Vehicle’ was made available to the public and that the ‘Put a registration number on a vehicle’ service would be coming soon.

I’m pleased to say that this is now the case and the motor trade, as well as PR customers, can retain and assign a registration number online.

This means there are now 3 services available to the public with the first service ‘Motor traders: tell DVLA about the sale of a vehicle’ made available to the public on 20 January 2015.

Take up for all services has been brilliant especially as we’ve been restricted on promoting these services during the election period.

The current take up for the services against paper transactions being received are:

Motor traders: tell DVLA about the sale of a vehicle – 23% of all notifications of sale to the motor trade sent in by the motor trade.

Take a Registration Number off a Vehicle – 33% of all applications received.

Put a registration number on a vehicle –15% of all applications received

More to come…

Yes that’s right we still have 2 more services to come. These are:

  • buy a vehicle from the trade
  • private sale of a vehicle

We expect these to be available to the public during June 2015. But the work doesn’t stop there. We will continue to promote these services, encouraging your feedback to continuously improve the services to meet your customer needs.

If you need to carry out any of these services go to GOV.UK and use the online channel. Thousands are already doing so

A simply better service.


Source: DVLA Blog News

Dvla Contact Number Call 0843 515 8104


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Form: D9: Application to register a non-GB driving licence

If you live in GB and drive a bus with 9 passenger seats or more or a vehicle weighing more than 3.5 tonnes, you need to register your non-GB driving licence with the Driver and Vehicle Licensing Agency (DVLA).

Application forms should be sent along with your EU/EEA driving licence (and documentary evidence if required) to:

DVLA
Swansea
SA99 1BH


Source: DVLA Related News

Dvla Contact Number Call 0843 515 8104


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DVLA guide to use Share Driving Licence service

From 8 June 2015, the paper counterpart to the photocard driving licence will not be valid and will no longer be issued by DVLA.

Our Share Driving Licence service is now available on GOV.UK. ‘Check driving Licence’ has been added to allow you to check the licence using the code provided by the driver.

We’ve provided a step by step guides showing how you can share a licence and redeem a licence code to view a person’s driving licence.

Although the Share Driving Licence service is now available, customers should not destroy their paper counterpart until 8 June as it remains a valid document until that date.

Keeping up-to-date

For more information about changes to the counterpart driving licence go to www.gov.uk/dvla/nomorecounterpart

Further enquiries on abolition of the counterpart can be sent to abolitionofcounterpart@dvla.gsi.gov.uk. You can also leave a question via our comments facility below.

Please keep an eye on this blog and our Digital Services blog for further updates.


Source: DVLA Blog News

Dvla Contact Number Call 0843 515 8104


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Guidance: How to redeem a driving licence code

This file may not be suitable for users of assistive technology. Request a different format.

If you use assistive technology and need a version of this document in a more accessible format, please email comms.web@dvla.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.


Source: DVLA Related News

Dvla Contact Number Call 0843 515 8104


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Form: How to share your driving licence information

This file may not be suitable for users of assistive technology. Request a different format.

If you use assistive technology and need a version of this document in a more accessible format, please email comms.web@dvla.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.


Source: DVLA Related News

Dvla Contact Number Call 0843 515 8104


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DVLA’s Share Driving Licence service goes into public beta today

From 8 June 2015, the paper counterpart to the photocard driving licence will not be valid and will no longer be issued by DVLA .

Share Driving Licence

Today the Share Driving Licence service moved from private to public beta. This new service allows GB driving licence holders to share their information held at DVLA with whoever they wish, putting users firmly in control. Although the Share Driving Licence service is available from today (Tuesday 19 May) you’ll need to keep hold of your paper counterpart as it remains valid until 8 June 2015.

This online alternative to the current driving licence paper counterpart has been several months in development. If you’ve followed our progress you’ll know that this service has been in private beta since the start of March and we’ve been collecting user feedback during this time to improve the service and user journey.

The new sharing feature has been built within the live View Driving Licence service on GOV.UK. Users can now generate a code to share with a third party. This code can be shared by email, text, face to face or over the phone. There’s also an option to print or save a summary of the driving licence information.

Check Driving Licence

If your organisation regularly checks the counterpart for entitlements or endorsements ‘Check driving Licence’ has been added to GOV.UK to allow you to check the licence using the code provided by the driver. With the driver’s consent you can view the details on a driving licence, eg the vehicle categories they are entitled to drive and any endorsement or penalty points, by using the code provided by the driver via our free Share Driving Licence service. This service also offers you the option to print or save a copy of the information.

This new service is offered in addition to existing services, and is designed for those who have a business need for real-time access to the information and would prefer not to call DVLA or use an intermediary.

Government Digital Service assessment

Throughout the development of this service we’ve been testing with selected users to ensure the journey is as simple as we can make it. Feedback has been very positive and we’ll continue to act on user comments and suggestions throughout the public beta phase.

Both Share Driving Licence and Check Driving Licence passed the Government Digital Service assessment on the 15 April to move to public beta meeting the 26 quality standards required to launch a digital service on GOV.UK.

Keeping up-to-date

For more information about changes to the counterpart driving licence go to www.gov.uk/dvla/nomorecounterpart

Further enquiries on abolition of the counterpart can be sent to abolitionofcounterpart@dvla.gsi.gov.uk. You can also leave a question via our comments facility below.

Please keep an eye on this blog and our Inside DVLA blog for further updates.


Source: DVLA Blog News

Dvla Contact Number Call 0843 515 8104


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News story: DVLA’s Share Driving Licence service is available

From today (19 May 2015) you can view and share your driving licence information online.

From 8 June 2015, the paper counterpart to the photocard driving licence will not be valid and will no longer be issued by DVLA. Further information can be found by visiting our campaign page.

Share Driving Licence service has now moved from private to public beta. This new service allows GB driving licence holders to share their information held at DVLA with others online while ensuring they stay in control of who sees it. Although the Share Driving Licence service is available from today you’ll need to keep hold of your paper counterpart as it remains valid until 8 June 2015.

You can view your driving licence including the vehicle categories you’re entitled to drive and any endorsement or penalty points you may have by using our free View Driving Licence service. You can also use this service to share your driving licence information with a third party such as an employer, vehicle hire company or driving school. Driving licence information shared using Share Driving Licence will only be available with the consent of the driving licence holder.

Generate a code to share your driving licence with a third party

This online alternative to the current paper counterpart has been several months in development. The new sharing feature has been built into the View Driving Licence service on GOV.UK. You can now generate a code to share with a third party. This code can be shared by email, text, face to face or over the phone. There is also an option to print or save a summary of the driving licence information.

YOUTUBE


Source: DVLA Related News

Dvla Contact Number Call 0843 515 8104


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DEFRA visit DVLA’s View Vehicle Record (VVR) project

VVR - Landing Page May 15

Dr Kirsty Line, Phil Moore and Alex Knell Department for Environment Food & Rural Affairs (DEFRA) were welcomed by DVLA’s VVR service designer Natalie Morgan on 16 April 2015.

The purpose of the visit was to see the developed and delivered authentication process for fleet companies logging onto VVR, and to share best practice of cross government working…

Following an overview of the project, which has been delivered using ‘agile’ methodology, the group were joined by Peter van der Merwe (technical architect lead) and Linda G Davies (VVR project communication manager).

Natalie demonstrated VVR , specifically outlining the authenticated login process, and how company administrators can add or remove other users.  The administrators can also allocate permissions to other tasks within the service.

Peter provided a technical overview of how the process had been developed, answering questions along the way.

Alex was very interested in the technical side and had the following to say about the visit:

“We’ve been asking ourselves some difficult questions with the new digital service that we have been building, so it was really helpful to come and see how DVLA are solving some of the same problems around sign-up and Authentication that we have been coming up against.”

Phil said:

“It is great to work with fellow digital pioneers at the DVLA, we’re both developing better services for our customers that are quicker and easier to use, so it makes sense that we share our experiences as we go.”

Kirsty added:

“It was great to meet with another digital delivery team, to share experiences and approaches.  In addition to the authentication process, I found the demo of the fleet service gave me more ideas of things to consider for our own service, particularly as we move into private beta.”

It was great to receive such positive feedback from colleagues in another department. It  allowed us to showcase the progress we’ve  made and build links for future joint working. DEFRA kindly invited DVLA to a return visit at some point in the future.

Need more information

If you would like more information on the VVR service contact us at: VVRProject@dvla.gsi.gov.uk


Source: DVLA Blog News

Dvla Contact Number Call 0843 515 8104


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