Call the DVLA using our Call Connection Service 

Calls cost £1.50 connection fee plus £1.50 per minute plus your phone provider’s access charge.

This website and telephone connection service number is operated by 118 Connect Ltd and is not affiliated with, or operated by, DVLA. A direct number can be obtained from DVLA’s website at no or lower cost by clicking here. If you do not wish to use this premium rate connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found in the link above. Callers must be over 18 and have the bill payer’s permission.

Need help or advice about registering a vehicle? Could our SORN call connection number

We are in no way affiliated with DVLA, DVSA or SORN, and offer a call connection service as well as practical advice about SORN.

SORN stands for the ‘Statutory Off-Road Notification’ of a vehicle, meaning one which is kept within a garage, on a drive or private land and is not used on public roads.

Applying for a SORN online

Online SORN application can be done via www.gov.uk/make-a-sorn and requires some basic information including some of the following.

The 16 digit reference number on your V11 vehicle tax renewal letter. Please note, if you do not have a V11 reminder letter to hand, relevant details can be found on your vehicle registration certificate. In addition, the 11 digit log book (V5C) reference number is also required when applying online.

Registering a SORN by post

Applications for SORN must be made by post if:

  • You are a new keeper & have received a V5C registration certificate within the past month
  • If you are not yet registered as the vehicle’s keeper

It is useful to know that if travelling abroad, SORN application can be made up to two calendar months in advance – registration requires a V890 form and a letter of explanation

SORN Fines

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Contacting the DVLA SORN team

If you need to get in touch with the SORN contact team, you can do so through a variety of different methods in addition to their phone number. For postal correspondence, you can send letters to the following address:

DVLA

Swansea

SA99 1AR

If you wish to make a general enquiry, you can write to the DVLA via the following address:

Drivers Customer Services

Correspondence Team

DVLA

Swansea

SA6 7JL

Calling to register a SORN

It is also possible to register for a SORN via phone or textphone, lines are open from 8am until 7pm Monday to Friday and from 8am until 2pm on a Saturday.

Are you aware that you can email the DVLA in response to a SORN confirmation letter, to ascertain information regarding SORN fines, to register a SORN or to make any general SORN enquiries? To send your email please visit www.gov.uk/contact-the-dvla, alternatively to speak to a member of the DVLA team please call the contact number provided between 8am and 7pm Monday to Friday or from 8am until 2pm on a Saturday.

Calls cost £1.50 connection fee plus £1.50 per minute plus your phone provider’s access charge.

This website and telephone connection service number is operated by 118 Connect Ltd and is not affiliated with, or operated by, DVLA. A direct number can be obtained from DVLA’s website at no or lower cost by clicking here. If you do not wish to use this premium rate connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found in the link above. Callers must be over 18 and have the bill payer’s permission.